Factors Affecting Implementation of the Balanced Score Card Studi Empiris pada PT. Bank Tabungan Negara (Persero), Tbk. JRAJ [Internet]. 9 Agustus 2024 [dikutip 21 November 2025];7(1):66-73. Tersedia pada: https://ejournal.unaja.ac.id/index.php/JRAJ/article/view/1144