“Factors Affecting Implementation of the Balanced Score Card Studi Empiris pada PT. Bank Tabungan Negara (Persero), Tbk”., JRAJ, vol. 7, no. 1, hlm. 66–73, Agu 2024, Diakses: 21 November 2025. [Daring]. Tersedia pada: https://ejournal.unaja.ac.id/index.php/JRAJ/article/view/1144