“Factors Affecting Implementation of the Balanced Score Card Studi Empiris pada PT. Bank Tabungan Negara (Persero), Tbk”., JRAJ, vol. 7, no. 1, pp. 66–73, Aug. 2024, Accessed: Nov. 21, 2025. [Online]. Available: https://ejournal.unaja.ac.id/index.php/JRAJ/article/view/1144